What types of loans do you offer?
Auto Club Trust, FSB offers a variety of loan types:
- Purchase (new or used Auto, RV or Motorcycle at a dealership)
- Refinance (current Auto, RV or Motorcycle loan)
- Lease buyout (when you purchase your leased vehicle)
- Unsecured
Are there any types of vehicles
Auto Club Trust, FSB does not finance?
Yes. The following vehicles are not eligible for financing:
- Vehicles valued at less than $5,000 (based on franchise dealer invoice for new vehicles orthe wholesale value from an official used car value guide such as NADA for used vehicles)
- Commercial vehicles like heavy-duty trucks (450/4500 series Trucks and vans)
- Salvaged or branded-title vehicles
- Gray market or lemon law vehicles
- Conversion or delivery vehicles, including Cargo and Sprinter vans
Does Auto Club Trust, FSB finance
private party sales?
Auto Club Trust, FSB does not finance private party sales currently.
Can I add another person to my loan?
Yes, you can add another person as a co-borrower.
Who is eligible to apply for a loan?
You must be 18 years old or otherwise have the ability to legally sign a contract for financing in your state of residence, and either a U.S. citizen or resident alien (permanent or non-permanent).
Do you offer loans in all 50 states?
No, Auto Club Trust, FSB is a federally chartered and FDIC insured bank, wholly owned by AAA - The Auto Club Group. It provides banking services in Colorado, Delaware, the District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Michigan, Minnesota, Nebraska, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Virginia, West Virginia and Wisconsin.
Are there any specific terms and conditions
I should be aware of before applying for a loan?
Specific terms for your loan are determined by a variety of factors, but you should be aware of the following:
- The minimum amount we finance is $5,000
- The maximum amount we finance is $99,000
- Term limitations may apply
- Loan-to-value restrictions apply
- A down payment may be required
- Title and state fees may apply
Does Auto Club Trust, FSB offer
flexible payment terms?
Yes, up to 84-month terms are available depending on creditworthiness, vehicle model year, and mileage.
Do I need to be a member of AAA to get a loan?
No, non-members may submit an application online or call to submit an application by phone.
If I decide to pay my auto loan off early,
is there a prepayment penalty?
No. Auto Club Trust, FSB does not charge prepayment penalties for any financing accounts that it services.
What qualifies a vehicle for a new vs. used
auto loan rate?
A vehicle is considered new when it meets both of the following criteria:
- Has not been titled or registered with the DMV or any other appropriate agency
- Odometer (if applicable) has less than 6,000 miles
- Note - Prior year untitled vehicles must be considered used as of June 1 of the current year (Example: a 2022 model is considered used as of June 1, 2023)
How do I apply for a loan?
You can apply for your loan online in just a few minutes by clicking
here. There's no fee to apply and most decisions are available within a few hours. Some applications may require a more detailed review and we will notify you by email when the decision is ready. You can also contact us at to apply over the phone.
Does Auto Club Trust, FSB charge a fee to
apply for an auto loan?
No. Auto Club Trust, FSB does not charge you a loan application fee.
What type of information do you collect when I
apply for a loan?
When you apply for a loan with Auto Club Trust, FSB you'll be asked to provide personal information such as:
- Name
- Address
- Social Security Number
- Employment information
- Income
- U.S. citizenship status
- Email address & Phone number
Depending on the specifics of your loan request, the following documents may be required prior to funding:
Driver's License
Proof of Insurance (Auto, RV or Motorcycle)
Registration
For Auto pay: to be eligible for a discount of 0.25% off your rate you must enroll in auto pay. You will need to provide us with a voided check or letter on bank letterhead containing account number and routing information
Proof of income
Federal tax returns
W-2's
Financial Statements
For Purchases: Purchase agreement/Buyers order
For Refinance loans and lease buyouts: we require specific vehicle information such as make, model, year, mileage and vehicle identification number (VIN).
What should I do if I've frozen my credit?
If you have frozen your credit report due to security concerns, you will need to temporarily unfreeze with TransUnion to proceed with an application. Please refer to the instructions provided when you froze your report or contact the individual bureaus for more information.
How do I access a saved loan application?
We do not offer the option to save incomplete loan applications. If application is not submitted any information will not be stored.
How soon will I know if my loan application
has been approved and how long is the
approval good for?
Most decisions are available instantly or within a few hours. Some applications may require a more detailed review and we will notify you by email when the decision is ready.
Your loan approval and interest rate are locked in for 30 calendar days from the date of your original loan submission.
How do I check the status of my loan application?
You can check the status of your loan application at any time by visiting the secure Applicant Portal. We will also notify you by email when the application status is updated.
What if I decide to decline my offer?
You may withdraw your loan application at any time prior to signing your loan documents by sending a message to us through your applicant portal, calling us at .
Can I get approved for a loan before I pick out my vehicle?
Yes. Your purchase loan approval and interest rate are locked in for 30 calendar days from the date of your original loan submission, which means you know before you shop exactly how much car you can afford.
Who do I contact with questions regarding the application process?
Message us through the applicant portal, call us at for assistance or email us at Originations@acg.aaa.com.
If I get a vehicle loan from Auto Club Trust, FSB
can I use it to buy a vehicle from anyone?
You have a few options when using Auto Club Trust, FSB to finance your loan:
- Franchise dealers: Franchise dealers sell new and used cars for auto manufacturers suchas Ford®, General Motors®, Chrysler®, Honda® and others.
- Approved independent dealers: Independent dealers are not affiliated with automanufacturers.
- No Private party
If I can get special rate financing at the dealership, why would I finance my car with
Auto Club Trust, FSB?
Special rate programs can be very attractive if they're offered for the specific car you want and they provide you with appropriate loan terms, but sometimes the terms are too restrictive, or you may want different terms.
Dealers often offer cash rebates as an alternative to low interest rates. Choosing the cash rebate and financing with us may be a better option for you. By choosing the rebate, applying it to your down payment and combining that with low-rate financing from us, you can maximize your total savings.
What are the benefits of refinancing?
Refinancing your existing vehicle loan may offer you some potential benefits. Refinancing may reduce your monthly payment by lowering your interest rate, extending your loan term, or both. You may also pay less in interest over the life of the loan.
Can I refinance my existing vehicle loan through
Auto Club Trust, FSB?
Yes, you may refinance your existing loan whether it's through Auto Club Trust, FSB or another financial institution.
*Please note that some promotions may not be available when you refinance an existing loan.
Can I refinance my vehicle loan if the balance
on my current loan is more than my
vehicle's current value?
Yes, but you may be asked to pay the difference as a requirement for getting your vehicle loan refinanced.
What is a lease buyout?
A purchase of the vehicle that you are currently leasing.
Who is eligible for a lease buyout?
Customers purchasing a vehicle that they're currently leasing in their name are eligible for a lease buyout. Financing is not available for customers who wish to finance a vehicle leased by another individual or if the lease buyout request involves a name change.
What are the benefits of lease buyout?
A lease buyout allows you to keep driving the car that you know. It also may allow you to avoid end-of-lease fees such as mileage and/or excess wear and tear. For details regarding any fees upon termination of your lease refer to the terms of your agreement, which can be obtained from your current lender.
Lease Buy Out
Funds will be mailed to your leaseholder via 2nd day air by UPS with tracking, along with a letter asking that the title be sent to Auto Club Trust, FSB. Once we have received the title paperwork, you will be mailed a packet containing the lien application, title paperwork and if applicable, a check made payable to the DMV. It will be accompanied with instructions.
You are required to take the title to your Department of Motor Vehicle to register the vehicle in your name and to add us as lienholder and it is required to appear as follows:
Auto Club Trust, FSB
PO Box 1712
Cockeysville MD 21030
If you fail to add the lienholder at the time of registration, you may incur additional fees.
****If you reside in New Jersey and Colorado the lienholder name needs appear as follows:
Auto Club Trust, FSB
1 Auto Club Drive
Dearborn, MI 48126
What if I Refinance?
The release of lien from your prior finance company needs to be sent to ACT along with your title. A signed lien application is also needed. Once we have your title, the release of lien from your prior lien holder and the signed lien application, all of this is sent to the DMV in your state to release the prior lien holder and add our lien and a new title is issued. If your state is an electronic title state your title will remain as an electronic title.
What if I purchase my vehicle from a dealer?
The dealership is responsible for titling the vehicle in your name and placing Auto Club Trust, FSB as lien holder.
Will there be a cost involved to title my vehicle?
Costs, such as tax, tag and title fees vary by state. Check with your local title agency for specific fee information.
How do I email Auto Club Trust, FSB
with a question about my loan?
ConsumerLoans@acg.aaa.com
I closed on my loan with Auto Club Trust, FSB;
what happens next?
Within a few days after your closing date, you will receive a welcome package containing the following:
- A letter welcoming you to Auto Club Trust, FSB
- Information about your account including your account number, the date your first payment is due and confirmation of your monthly payment amount
- Information about Online Banking features and benefits
- Contact information for auto loan customer service
How do I sign up for Auto Club Trust, FSB Online Banking?
You can
enroll in Online Banking in just a few minutes. You may also want to consider downloading the AAA Mobile app so you can easily manage your auto loan on the go.
When will I receive the first monthly statement
for my auto loan?
Your statement is mailed or emailed, depending on your delivery method preference, each month around 20 days prior to your due date.
Can I see current and past auto loan statements online?
Yes. Simply
log in to Online Banking and select the Automobile Loan link provided under the Personal accounts heading on your accounts overview page. On your loan overview page, select the Statements & Documents tab. You can access up to 18 months of loan statements.
How can I get a letter showing the interest
I paid last year?
There are two easy ways to obtain a letter detailing the interest you paid last year on your car loan:
- Log in to Online Banking and click on the box displaying your loan. Navigate to the Details tab and you will find all of the details related to your auto loan.
- Interest paid is listed on the monthly billing statement in the Message Center.
What options do I have for making payments to my loan?
You have multiple auto loan payment options:
- Automatic payments: Call us at 855.999.2265 to add autopay to your existing loan.
- Make an online payment: If you are an AAA Banking Online Banking customer you can go to the Make a Payment link located under Move Money section. If you have a AAA Banking deposit account, you can also enroll in Bill Pay.
- Pay as a guest: If you do not have online banking or a deposit account you make a payment through the AAA website Banking page located here. Please note you will need your loan account number to submit the payment.
- Pay by phone: You can call 855.999.2265 to pay by phone (M-F 8:00 am to 5:00 pm ET).
- Pay by mail and be sure to include your loan account number or payment coupon along with your payment.
You can mail your car loan payment to:
Auto Club Trust, FSB
Attn: Consumer Loans
PO Box 6135
Dearborn, MI 48121
Overnight address/location address is:
Auto Club Trust, FSB
Attn: Consumer Loans
1 Auto Club Drive
Dearborn, MI 48126
- Wire funds — see below for wiring instructions:
For Incoming Fed Wire Transactions:
Bank: Auto Club Trust, FSB
Dearborn, Michigan 48126
ABA Routing Transit Number/Identifier: 072 471 968
Beneficiary: Auto Club Trust, FSB - General Ledger Account: 1991020009
Loan Number should be used only in the Ref Field
Where can I get the payoff amount for my
auto loan in Online Banking?
Give us a call at 855-999-BANK (2265) from 8 am — 5 pm ET
Once I pay off my loan in full, how long will it
take me to receive proof that the loan is closed
and get my title?
A paid in full letter is available the next business day after you pay off your loan. The release of lien and title will be mailed 10 business days after the payment has been posted. If the title is electronic or other conditions apply, our letter will detail the process to obtain the title and ensure that the lien release is properly recorded.
Is my loan assumable by another party?
No.